If you are currently experiencing an emergency, please call 911.
Once a report is submitted you will receive a temporary reference number. Your submission will reviewed by an officer and an official occurrence number sent to you. This process will take several days up to a week. Filing a false police report is a criminal offence.
Note: Please turn off any pop-up blocking software before filing the report (Check your browser's Help files for instructions).
File an Online Report
What can I report online?
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- Damage to Vehicle (other than by collision and under $5000)
- Lost Property (Under $5000)
- Lost / Stolen Drivers Licence
- Mischief/Damage to Property (Under $5000)
- Theft (Under $5000)
- Theft from an LCBO location (Shoplifting)
- Theft from Vehicle (Under $5000)
- Theft of Licence Plates
- Fraud Under $25,000/Identity Theft
- Traffic or Driving Complaints - Not in Progress
- Erratic/Dangerous Driving Complaint
- Constant neighbourhood traffic-related issues (such as speeding, stop sign, etc.)
- School Bus violations
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What do I need to file an online report?
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- The report must be filed by the owner of the damaged property or authorized representative or the finder of property or authorized representative.
- A valid email address.
- Complete incident address and contact address information.
- A Driver's Licence, ownership, insurance information (if applicable).
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When should I call police instead?
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- If you have a known suspect.
- If you are in possession of any evidence.
- If the value of the theft, loss or property damage is MORE THAN $5,000.
- If the incident occurred outside of Waterloo Region.
- If someone broke into your home or business.
- If this is a motor vehicle collision.
- If this is a theft or loss of a firearm.
- If this is a theft or loss of Government issued Personal Identification documents, other than Driver Licences
- If this is related to any form of personal violence including domestic violence.
- If this is related to any kind of vandalism or graffiti that could be described as hate motivated.
- If this is related to Fraud Over $25,000
- If this is related to a traffic complaint that is in progress.
- If you represent a retail business, other than a LCBO, reporting a theft (shoplifting).
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Can I report a theft from my retail business (shoplifting) using online reporting?
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As part of a pilot project, the LCBO is authorized to submit thefts from a retail business (shoplifting) incidents via online reporting. Any other businesses please call us at 519-570-9777 to make a report.
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