WRPS Announces Walk-In Support Service for Victims of Intimate Partner Violence

Media Release

Waterloo Region, Ontario – In partnership with The Family Violence Project, the Waterloo Regional Police Service (WRPS) is pleased to announce the addition of a walk-in support service for individuals experiencing intimate partner violence.

The walk-in service aims to provide barrier-free access for survivors of intimate partner violence seeking support and resources, such as police reporting, safety planning, family supports, access to shelter services, and counselling.

Located at Carizon (400 Queen Street South in Kitchener), the walk-in service is available on Tuesday’s from 12 p.m. to 6 p.m.

“As a founding member of the Family Violence Project, the Police Service remains committed to supporting survivors of intimate partner violence and their families, as well as holding offenders accountable. Intimate partner violence has no place in our community,” said Staff Sergeant Jamie Brosseau of the Intimate Partner Violence Unit (IPVU) at the WRPS.

From 2016 to 2021, the IPVU handled over 9,500 investigations and laid over 19,000 charges. These numbers demonstrate that intimate partner violence remains a significant issue in Waterloo Region.

“We hope this new initiative will help more victims come forward and get the support they need,” said Staff Sergeant Brosseau.

In addition to the walk-in support service, Carizon also offers a Quick Response Program, a walk-in counselling service to provide support to individuals when they need it most. The program is also available on Tuesday’s from 12 p.m. to 6 p.m.

The Family Violence Project brings together partners from the Waterloo Regional Police Service, Women’s Crisis Services of Waterloo Region, Sexual Assault Domestic Violence Treatment Centre of Waterloo Region, Family and Children Services, Crown Attorney’s Office, Carizon Family and Community Services, and Victim/Witness Assistance Program, and provides wrap-around service to victims of intimate partner violence – all from a single location.

To learn more about the Family Violence Project, or how you can get help if you’ve experienced intimate partner violence, please visit: https://www.carizon.ca/counselling/family-violence-project/

Media Inquiries:

Waterloo Regional Police Service
Public Information Unit
519-570-9777 (WRPS) ext. 8188

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